Benefits:

Company parties
Employee discounts
Opportunity for advancement
Training & development

As a Front Desk Associate at D1, you will be responsible for providing a welcoming introduction to each person who walks into the facility. In this role, you will answer customer service questions, keep track of who is coming in and out of the facility, and assist with the operations of the business.

To succeed in this role, you must be a reliable individual who shows up on time each day and has a great work ethic. You should be a high-energy individual who is able to tune out distractions and maintain a consistent level of energy. You should be able to connect with members and hold authentic conversations while maintaining a professional demeanor. Additionally, you should be able to multitask and manage your schedule to accomplish all of your daily objectives.

Key responsibilities of the Front Desk Associate include:

Completing the opening and closing checklist
Answering customer support questions for current and new members
Answering phone calls and taking messages for recruiters and management
Checking clients into workouts and ensuring attendance is correct
Ensuring that bathrooms are stocked with necessary supplies and that cleaning supplies are ready for use
Keeping the fridge and shelves stocked with food and drink
Keeping gear displays stocked and neat
Processing ancillary purchases in MINDBODY
Completing daily social media tasks
Checking all bathrooms and making sure they are clean and stocked
Making sure the workout area is prepped for the following workout or day
Walking the turf and weight room to ensure they are tidy
Vacuuming the weight room
Restocking the fridge, snack, and gear shelves
Standing up and greeting everyone who comes into the facility
Handling customer service inquiries
Checking out and confirming all appointments on the schedule
Keeping the front desk area and lobby clean and organized
Checking voicemail and replying to messages or forwarding them to the correct staff member

Job Type: Part-time

Pay: From $12.00 - $14.00 per hour

Bilingual applicant preferred but not required

Benefits:

Employee discount

Shift:

Morning Shift 5:00 am to 10:00 am

Weekly day range:

Monday - Friday
Weekend availability as needed

Compensation: $12.00 - $14.00 per hour

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

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